Mercari complaint: 2 High end bags delivered and no payment received as Mercari cancelled the sale
Filed 4 Jul 2023 by Elizabeth
I shipped out 2 bags the same day. Mercari provided the labels and because I was having print issues I put the same label on both packages. If the package is returned it goes to Mercari and not myself. Mercari allowed the customer to cancel the sale because the tracking number hadn’t updated on the bag that sold for $341. I have yet to received payment on the bag that was delivered that sold for $147 or the bag for $341. I can’t get in touch with the buyer as I have no contact info and should the bag be returned it goes to Mercari and not myself. Mercari is telling me that since the label had the wrong address that there is nothing thye can do about it.
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