My complaint:
I sold any item that was properly listed with what was included in the purchase and Mercari sided with buyer to authorize the claim.
During the return shipment, it was lost in transit. The label was provided my Mercari to the buyer and they did not use any signature ation or insurance to protect my goods back.
They are not providing any support and are leaving me in the dark. No support for sellers. Even Ebay will help in this case if the label was provided by them.
Suggested solution:
Reimburse for value of items
