Mercari complaint: I was refused an Item due to my address

Name: I was refused an Item due to my address
Item: Mercari
Author: Charles

Open 9 Feb 2022 172 views Online Services

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Filed 9 Feb 2022 by Charles

I purchased an item and it was accepted but once the seller saw where it was going to be shipped to she refused. Seller had an issue with a previous buyer with this same address. I offered full fee and it was accepted, why should I be treated any differently than any other buyer.

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Case details

Status: Open
Company: Mercari
Filed: 9 Feb 2022
Desired resolution: By stopping this seller banning people with this address. They are discriminating and this should not be allowed.
Problem: Seller refused sale due to shipping address
About: marketplace purchase

Progress

Filed
Company notified
Company replied
Resolved

9 Feb 2022 Complaint filed and published
9 Feb 2022 Message from Bizzy: we notified Mercari about this complaint.

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