Our sentiment meter has detected that Just Eat complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Just Eat, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Just Eat? Submit your Just Eat complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 43 complaints about Just Eat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Just Eat's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Just Eat. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Just Eat by calling +44-243-7777. If you want to reach out to Just Eat through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jasminedale on 04 April 2022 about Just Eat.
I use just eat two or three times a week. On the 1st I ordered £33 worth of food. My delivery was late and 2 items were cold. I asked for a refund and was refused. I complained again... Read more
Complaint from Mundo2112 on 28 March 2022 about Just Eat.
For the 4th time in the last 5-6 months, food has not arrived. Order status just updates to delivered with no contact from driver. theres then no way to contact anyone and just left with money gone and no food... Read more
I ordered 1 large fries and 1 medium fries, triple cheese burger, double big Mac, 6 chicken nuggets and a flurry. Got no fries a double cheese burger and a regular big Mac. Read more
Complaint from TequilaDave on 19 February 2022 about Just Eat.
Ordered food which didn't turn up for over 24 hours. My girlfriend had type 1 diabetes and suffered sever brain damage and is now dead. It would have been her birthday today, went to her grave. Why didn't you deliver... Read more
Complaint from Emma Mawer on 09 February 2022 about Just Eat.
1539827481 - This order was placed on 10012022 from Miller Carter totalling over £52. When the order arrived half the order was missing (should have been 2 bags) and the other half was stone cold and incorrect. Tried calling... Read more
Complaint from byronramnath@gmail.com on 30 January 2022 about Just Eat.
order number : 1545658208. Order was for delivery at 1700 hrs. turned up at 1600 hrs. Our guests were not even here as yet. Driver refused to take the order back. Phoned the restaurant. They said taht i should not... Read more
Complaint from steveadams on 28 January 2022 about Just Eat.
Driver dropped a drink outside our house, left the rubbish drove off. Not on really. We let him off the drink, but least he could do was pick the litter up, not just drive off. Read more
Complaint from Sashaaaa on 28 January 2022 about Just Eat.
ordered mcdonalds from longwater Norwich on the 14th January as you can see by the receipt, on delivery we only received our drinks, the driver said they cannot do anything, I called McDonald’s they also said they can’t do anything... Read more
Complaint from r.fest@sky.com on 16 January 2022 about Just Eat.
Order Number: 1531742785 At 16.30 I ordered 2 mega burger meals online and paid for it, at 17.00u I received only 1 burger meal and rang the driver, he said that he would go back to the shop and get my... Read more
Complaint from Jor on 27 December 2021 about Just Eat.
Just eat directly rejected my order but took my money They want to refund me for this in 3 days but I want the money directly back if they don’t accept my order Read more
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