Complaint: Received half my order for what I payed for

on 16 January 2022 about Just Eat in category Fast Food / Delivery / Takeaway

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My complaint:

Order Number: 1531742785
At 16.30 I ordered 2 mega burger meals online and paid for it, at 17.00u I received only 1 burger meal and rang the driver, he said that he would go back to the shop and get my second ordered meal, 2 hours later I still haven’t received my meal and rang the driver again, he told me again that he would go to the shop and get it, I waited for over an hour and tried to ring the driver again but no answer, so I rang Central directly and they told me to get to the shop and get my second ordered meal, I am depending on public transport so I can’t get there.

0 0 votes
Justified complaint?

Suggested solution:

Or they pay me half the money back or bring the second part of my order Monday evening, I am so disappointed, this has never happened before with Just-Eat

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