While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Just Eat over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with Just Eat? Submit your Just Eat complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Just Eat.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Just Eat complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 44 complaints about Just Eat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Just Eat's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Just Eat. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Just Eat by calling +44-243-7777. If you want to reach out to Just Eat through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Boabthebuilder01@hotmail.com on 04 April 2024 about Just Eat.
You deactivated my account 4 weeks ago, then after investigation you reactivated it but since then you been wrongly deactivating it and you have disabled my features on app so no orders come in. This is a joke. Read more
Complaint from Emmam on 22 March 2024 about Just Eat.
Placed order wrong items sent asked for money back and said it wasn’t a valid claim ? Just hope you can help ? Read more
Complaint from Zanni on 11 March 2024 about Just Eat.
Dear Sir / Madam, I am writing to you to raise an issue about: Takeaways The issue that I have experienced was: I cancelled my order few seconds after my order because I realised that I put the wrong address in the... Read more
Complaint from Diane Sion on 08 March 2024 about Just Eat.
For a second time money has been taken out of my account from just eat.. A month ago it was over £40 and today it is £30.30.. when on both occasions I have neither used just eat or indeed ordered anything.! I... Read more
Complaint from Jeanette.a.thomas@googlemail.com on 04 March 2024 about Just Eat.
I placed an order via the just eat application on the 27th February order No. 217103580. The steak bake was missing. I raised this via the app on the day and have now received an email stating that they... Read more
Complaint from Justeatscam on 02 March 2024 about Just Eat.
Ordered through just eat and driver could not find me, this is due to the map being wrong on the just eat app. I have reported the location being wrong twice but refuse to fix error. We saw where the... Read more
Complaint from Keighley1985 on 03 February 2024 about Just Eat.
When the delivery driver arrived he found the coffee had leaked fully out and all over the whole food order. He said he was going to get a replacement, taking the soaking wet food with him. After 20 mins he... Read more
Complaint from nikkit on 26 January 2024 about Just Eat.
I place a £19.50 order. I never received the order i contacted the place of business and just eat and they are point blank refusing to give me my money back and have stolen it Read more
Order given to someone else, got their order. Can't get a refund or contact someone to discuss the refund. Read more
Complaint from Right to complain on 21 January 2024 about Just Eat.
I ordered a meal that was inedible and try as I may, there is no resolution by just eat.theres no way of speaking to an actual human being.the amount of money this company makes beggars belief that they don't have... Read more
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