Just Eat complaint: No delivery

Complaint from Tonisuze reported on 02 June 2024 about Just Eat

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My complaint:

I ordered food from mcdonalds on 01/06/24 and when it said the driver was nearby i went down to wait for it however the driver was down the road for 10 minutes. Then it said delivered. It was not delivered. I was at work so luckily this is all covered by cctv. Just eat are refusing to refund. I even submitted a problem with the map as the driver was down the road for 10 minutes and i thought it was a mistake.

Suggested solution:

A full refund

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