Just Eat complaint: Disgusting service
Filed 4 May 2024 by Louise
I ordered food for my young daughter and I on Saturday 27th April. The food was inedible, very dry and obviously very old meat. I called the restaurant to complain and they said contact Just Eat. I contacted Just Eat within minutes and uploaded a picture as requested. You can quite clearly see the poor quality. The rest of the meal was fine so only asked for a partial refund. This was refused saying it was in line with their policy. I asked for them to elaborate and they called me by a completely different name in their email response. I feel I am not being listened to, they are palming me off with generic responses and feel as a disabled person I am being discriminated against.
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