Just Eat complaint: Feels like I have been conned

Name: Feels like I have been conned
Item: Just Eat
Rating: 1
Author: Russell

Open 11 Oct 2024 40 views Fast Food / Delivery

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Filed 11 Oct 2024 by Russell

I was sent a £10 discount code by text. I placed an order using the code. I then received a message to say can’t fulfil order and I will get an account credit to be used for future orders. This means that the discount will not apply. I feel that I have been cheated I don’t want a credit I want my money back straight away.

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Case details

Status: Open
Company: Just Eat
Filed: 11 Oct 2024
Rating: 1/5
Desired resolution: Give me my money back immediately.
Problem: Cancelled order refunded as credit only
About: takeaway order

Progress

Filed
Company notified
Company replied
Resolved

11 Oct 2024 Complaint filed and published
11 Oct 2024 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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