Do you have a dispute or had a bad customer experience with Nandos? Submit your Nandos complaint through our platform, so their customer service can reach out to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nandos.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Nandos complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Our sentiment meter has detected a -100% decline in Nandos complaints over the past 28 days compared to the average rate.
Updated on September 30, 2023
We have received 7 complaints about Nandos over the last 12 months. The graph below shows a monthly breakdown.
Curious about Nandos's track record in addressing complaints? Dive into the all-time complaints data right here!
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Complaint from Charmaine D on 28 July 2023 about Nandos in category Fast Food / Delivery
I’m writing to report the appalling service at the Nando’s drive-thru in Midrand Mall (by China Mall) today 28 Jul 2023 at 17:00. The drive-thru service I received today was appalling. The lady who was working at the payments collection... Read more
Complaint from Nwabisa Nonkonyana on 26 June 2023 about Nandos in category Fast Food / Delivery
we ordered 4 quarter legs and 2 breast, when we opened at home found 4 breasts and 2 quarter legs and there was no sauce in some of the meat and the peri tattos. We stay far from the Nando's... Read more
Complaint from Slip 702 on 28 February 2023 about Nandos in category Fast Food / Delivery
On the 14th of Feb 23 around 15h57 I ordered food to the value of: R 285.00 I paid with my ABSA credit card, Chwayita your employee said to me that I have to pay again even though I showed... Read more
Complaint from Tebogo on 16 February 2023 about Nandos in category Fast Food / Delivery
I bought meet but the meet was not well done and I call the management he refused to give me my meet so that I can finish my food Read more
Complaint from Mmaesebono on 01 February 2023 about Nandos in category Fast Food / Delivery
On Sunday I bought two quarter legs with a side of spinach each for collection. Only to find out that my spinach had been burnt. The thigh piece was raw inside. I took it upon myself to take it back... Read more
Complaint from My wife ordered on her phone with Uber eats delivery on 22 January 2023 about Nandos in category Fast Food / Delivery
The NANDO’s Robina store is where we have been buying chicken for years. Just lately it’s not great. We buy roughly every three weeks. So about six weeks ago it was dry. Almost inedible and burnt. Because... Read more
Complaint from Mama Hlori on 02 October 2022 about Nandos in category Fast Food / Delivery
I bought that full chicken with a side online at a normal price of R265 yesterday ... I later learn today that i should've bought it at R179 as it's on loadshedding special. Read more
Complaint from spillay369@gmail.com on 11 August 2022 about Nandos in category Fast Food / Delivery
I ordered via Mr Delivery from this store, received half of my order, it was cold and hardly any sauce on it. I work close to this store, however my colleagues warned me to not order from the, as they... Read more
Complaint from Quinborne on 06 August 2022 about Nandos in category Fast Food / Delivery
Visiting Nando's in Wolverhampton, we went to the counter to order there was three things missing from the menu, i always eat at Nando's but fours things missing ! i had to say this is what i came for, so... Read more
Complaint from Greensha on 04 August 2022 about Nandos in category Fast Food / Delivery
Last night at 19.19 after a 12 hour shift, drive 28km, I walked into Nando's Grassy Park, place my order and waited, for a bout 20 min, everybody in their own buzz. I then asked someone to check up on... Read more
