Nandos complaint process

Do you have a dispute or had a bad customer experience with Nandos? Submit your Nandos complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nandos.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Nandos complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Nandos?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Positive

Our sentiment meter has detected a -100% decline in Nandos complaints over the past 28 days compared to the average rate.

Updated on September 30, 2023

Nandos complaints chart

We have received 7 complaints about Nandos over the last 12 months. The graph below shows a monthly breakdown.

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Nandos complaint statistics

Curious about Nandos's track record in addressing complaints? Dive into the all-time complaints data right here!

18
Total complaints
18
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 18 ratings

Nandos contact information

Complaint line phone number:
+44-20-8780-6900
Webcare email:
Pending
Corporate HQ address:
Pending
Contact form:

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Nandos reviews: (18)

Raw and burnt chicken

Complaint from on 01 February 2023 about Nandos in category Fast Food / Delivery

On Sunday I bought two quarter legs with a side of spinach each for collection. Only to find out that my spinach had been burnt. The thigh piece was raw inside. I took it upon myself to take it back... Read more

Comments: 0
Rating:

Missing from the menu

Complaint from on 06 August 2022 about Nandos in category Fast Food / Delivery

Visiting Nando's in Wolverhampton, we went to the counter to order there was three things missing from the menu, i always eat at Nando's but fours things missing ! i had to say this is what i came for, so... Read more

Comments: 0
Rating:

Worst burger ever

Complaint from on 04 August 2022 about Nandos in category Fast Food / Delivery

Last night at 19.19 after a 12 hour shift, drive 28km, I walked into Nando's Grassy Park, place my order and waited, for a bout 20 min, everybody in their own buzz. I then asked someone to check up on... Read more

Comments: 0
Rating:

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