Just Eat complaint: Where is my food?

Name: Where is my food?
Item: Just Eat
Rating: 1
Author: Richard

Open 17 Apr 2024 62 views Fast Food / Delivery

File your Just Eat complaint How does Complain.biz work?

Filed 17 Apr 2024 by Richard

I made an order with just eat but it never arrived. I had to make another order. Used app to submit a refund request, but was told that I wasn’t allowed a refund.
That’s almost £30 they have taken from me and I got nothing in return.
I just want my money back, or the food I ordered would be nice

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Just Eat
Filed: 17 Apr 2024
Rating: 1/5
Desired resolution: Refund me my money back
Problem: Order never arrived, refund refused
About: food order
At stake: £30

Progress

Filed
Company notified
Company replied
Resolved

17 Apr 2024 Complaint filed and published
17 Apr 2024 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

Discussion

0 comments

No comments yet. Been through something similar with Just Eat? Start the discussion above.

More Just Eat complaints

View all 148

Incomplete refund

Items for an order were not received. The items costs were refunded, however the service charge % that they added…

27 Apr 2024

Account deactivation

You deactivated my account 4 weeks ago, then after investigation you reactivated it but since then you been wrongly deactivating…

4 Apr 2024

Late cold food and warm drinks

I ordered my food, it was late. I got a call to say they didn’t have my drink request I…

26 Aug 2022

Wronged by Just Eat too?
Make it sting!

Launch complaint