Just Eat complaint: Refund

Name: Refund
Item: Just Eat
Rating: 1
Author: Yvette

Open 6 Dec 2023 106 views Fast Food / Delivery

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Filed 6 Dec 2023 by Yvette

I ordered food on Wednesday 29th November and I received the wrong food phoned kfc and sent a email to just eat for them to take a week to give me food credit but I don’t want this as I’m never using just eat again so I want a full refund to my original payment card and they are not willing to do this as I was left out of pocket

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Case details

Status: Open
Company: Just Eat
Filed: 6 Dec 2023
Rating: 1/5
Desired resolution: Send me a full refund not account credit
Problem: Refund to card refused, only credit offered
About: takeaway order

Progress

Filed
Company notified
Company replied
Resolved

6 Dec 2023 Complaint filed and published
6 Dec 2023 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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