Just Eat complaint: Refused refund
Filed 3 Feb 2024 by Keighley
When the delivery driver arrived he found the coffee had leaked fully out and all over the whole food order. He said he was going to get a replacement, taking the soaking wet food with him. After 20 mins he then marked the order delivered.
I contact customer services and was told I will not be receiving a refund and to just review the restaurant.
I was then told that because of the number of ‘good will gestures’ I have had, they could not take my refund request any further. I have checked my account and I’ve not had a refund for over a year
Report
Discussion
0 comments
No comments yet. Been through something similar with Just Eat? Start the discussion above.
More Just Eat complaints
View all 148Feels like I have been conned
I was sent a £10 discount code by text. I placed an order using the code. I then received a…
Refuse to refund
Ordered through just eat and driver could not find me, this is due to the map being wrong on the…
refusing to refund me for a order i never received
I place a £19.50 order. I never received the order i contacted the place of business and just eat and…