Complaint: Cold food and refused a refund

on 04 April 2022 about Just Eat in category Fast Food / Delivery / Takeaway

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My complaint:

I use just eat two or three times a week. On the 1st I ordered £33 worth of food. My delivery was late and 2 items were cold. I asked for a refund and was refused. I complained again and got refused again! I asked for the 2 items to be refunded or replaced, I got none

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Justified complaint?

Suggested solution:

I'd like a credit note or replacement or refund

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