Just Eat complaint: Rude customer service

Name: Rude customer service
Item: Just Eat
Author: Marshal

Open 16 Aug 2021 143 views Fast Food / Delivery

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Filed 16 Aug 2021 by Marshal

I requested a refund and after speaking in chat for 15 mins about the refund the person ends the chat before helping me process the refund, when I tried to do it later they tell me it’s too late and can’t give me anything

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Case details

Status: Open
Company: Just Eat
Filed: 16 Aug 2021
Desired resolution: Give me the refund they said they would
Problem: Promised refund refused after chat ended
About: food order

Progress

Filed
Company notified
Company replied
Resolved

16 Aug 2021 Complaint filed and published
16 Aug 2021 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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