Just Eat complaint: Food constantly never arrives
Filed 28 Mar 2022 by Ben
For the 4th time in the last 5-6 months, food has not arrived. Order status just updates to delivered with no contact from driver. theres then no way to contact anyone and just left with money gone and no food – then when you try and request a refund it then takes 2 weeks to even get back – then they will look at your order history and even though you have had to request refunds because they haven’t delivered the food – they then ask questions and make comments like based on your order history, we will have to look into this nothing is ever followed up and they make it sound like your on the take rather than genuinely just want the food as a bare minimum
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