Our sentiment meter has detected that Just Eat complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Just Eat, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Just Eat? Submit your Just Eat complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 43 complaints about Just Eat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Just Eat's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Just Eat. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Just Eat by calling +44-243-7777. If you want to reach out to Just Eat through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Istvan on 22 December 2021 about Just Eat.
Dear Sir or Madam, I am writing to you, to express my disappointment in the updated courier app. Recently, as a driver, I have experienced a unpleasant issue with the courier app. It appears that the pinpoint location of some addresses... Read more
my food wasnt delivered and there is no way i can get my money back order number is 1447882745 KFC. i called them twice on the day but they said the driver had the order but the driver never turned up... Read more
Complaint from B. LOFT on 17 October 2021 about Just Eat.
I ordered a meal Friday 151021 No.1435205360 and waited for almost 2 hours. I was told via my computer that the order was ordered and it was on its way. I had a phone call stating the same and then... Read more
Complaint from Deano76 on 14 October 2021 about Just Eat.
I ordered a takeaway, paid for it through Just eat and 20 minutes later the restaurant called me to tell me they couldn't deliver my order. They said their ovens had broken down and they could not prepare food. They... Read more
Complaint from kim.saneller@btconnect.com on 07 October 2021 about Just Eat.
order number 1426060220 was delivered to our home last night . I have tried phoning the restaurant and Just Eat But cant get an answer. the starters were overcooked dry and inedible could'nt even cut it. Rice in clumps looked... Read more
Complaint from clouds1952 on 12 September 2021 about Just Eat.
This isn't really a complaint. I ordered two regular cappuccinos and two bacon breakfast rolls this morning. Unfortunately, I I forgot to put a time in, which meant that my order was being delivered directly, instead of 11 a.m. (Order... Read more
Complaint from Alan on 06 September 2021 about Just Eat.
Having placed an order for 2 meals from McDonalds, along with 2 portions of sides, what turned up was a single Diet Coke. The only possible route of contact was through 'chat' on the app and, having gone through 3 separate... Read more
Complaint from sandraclarke20177@gmail.com on 30 August 2021 about Just Eat.
Ordered a full works carvery for £13.74 with £2.49 delivery so £16.91 altogether, I'm very disappointed, it hardly had any meat and I ordered beef and gammon, the veg was shrived up over cooked, not fresh it was frozen veg,... Read more
Complaint from pjkeiran@gmail.com on 21 August 2021 about Just Eat.
No matter what i do, no matter what card details i put in, i cannot order food, is there a problem with my account Read more
i have waited over and hour for my delivery and i have work at 6 in the morning now my work performance is going be lacking coz of this service i had and early my other order was 20 mins... Read more
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