Our sentiment meter has detected that Just Eat complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Just Eat, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Just Eat? Submit your Just Eat complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Just Eat.
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Finally, we can turn your complaint into a professional Just Eat complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 43 complaints about Just Eat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Just Eat's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Just Eat. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Just Eat by calling +44-243-7777. If you want to reach out to Just Eat through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from fsdsman on 18 August 2021 about Just Eat.
Food took over 30 mins with driver to arrive and was stone cold so refused order. Driver then said order was delivered and no refund is available Read more
Complaint from Marshal hillman on 16 August 2021 about Just Eat.
I requested a refund and after speaking in chat for 15 mins about the refund the person ends the chat before helping me process the refund, when I tried to do it later they tell me it's too late and... Read more
Complaint from TREVORMURRAY1@LIVE.CO.UK on 11 August 2021 about Just Eat.
Ordered MCdONALDS MEAL DEAL BUT IT WASN'T DELIVERED, NEED TO BE REFUNDED Read more
Complaint from carling24 on 10 August 2021 about Just Eat.
I made 3 orderes during the weekend: Nanny Bills - 2 items missing from my order - received a refund Greggs - Ordered 2 cheese and onion bakes and received 2 vegetable bakes. Received a refund. Sushi Zone - They are great, everything... Read more
Complaint from Rocky1970 on 30 July 2021 about Just Eat.
Ordered from super pizzas in Mansfield woodhouse wanted meal deal ordered deep pan pizza and they where thin pizzas there was no fries and the coleslaw was all inside the bag and on pip of inside container not happy at... Read more
Complaint from Zee-Zee on 18 July 2021 about Just Eat.
l ordered food from just eat, subway. l did not receive the food. Read more
Complaint from AgeH100 on 16 April 2021 about Just Eat.
I have not been able to order Just eat for many months. I cant order with any card. I cant order with PayPal Funds. Only cash is accepted all other payments are declined. All the cards PayPal accounts have... Read more
Complaint from Miss.Cellaneous on 13 August 2020 about Just Eat.
I ordered via Just Eat (10 piece bargain bucket deal - Total: £21.73 - includes card fee and delivery cost). Delivery arrived with 4 chicken pieces missing cold. Just Eat refused to give refund via payment card... Read more
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