While some customers may still be encountering a bad experience, our sentiment meter has detected a -40% decline in complaints about Jack in the Box over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 48 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Jack in the Box through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cjmakanalani@aol.com on 30 September 2023 about Jack in the Box.
I bought southwest grill chicken and order dressing with it and a kids menu went home and got everything wrong lettuce was brown no dressing kids meal wrong sauce I called spoke with Manager name Elma she said come... Read more
Complaint from Juan l on 23 September 2023 about Jack in the Box.
I speak for a lot of customer and we're furious with the decision on removing the potato wedges. We were without them for a long time then yall bring them back for two months just to discontinue them . Jack... Read more
Complaint from Momofsix on 21 September 2023 about Jack in the Box.
I went to jack in the box in chubbuck and ordered a cheese sauce and got two. I went to Pocatello and ordered two cheese sauses and got two small containers. I went in to tell them and she said... Read more
Complaint from David Myers on 20 September 2023 about Jack in the Box.
FOR THE PRICE I SPENT AT JACK IN THE BOX,I WAS NOT SATISFIED. THE FRY BOX WAS NOT FULL. THEN WHEN I CALLED BACK TO THE STORE THE SUPERVISOR LAUGHED ON THE PHONE SAID IT WAS BIZY. I TOLD HER... Read more
Complaint from Bjw3355 on 19 September 2023 about Jack in the Box.
I ordered food via the on line app to be picked up at the Kennewick, wa store on 4800 Clearwater ave. I live in Marysville, wa…I ordered food to be picked up by my son. My son Zach is currently... Read more
Complaint from Sarah.Joanne on 16 September 2023 about Jack in the Box.
I am a transgender woman. I explained to the guy several times that I am not a man, and to please stop calling me sir. He just kept doing it. I felt really invalidated, and it hurt my feelings a... Read more
Complaint from Freddie on 30 August 2023 about Jack in the Box.
As I was purchasing my order I ask the manager who was taking my order of I could get a butter milk ranch sauce with my order. She said I have to change you for the ranch. I asked her... Read more
Complaint from BIGdawg on 29 August 2023 about Jack in the Box.
I placed my order, I asked for no ketchup or mayo. I only wanted mustered. I get to work and the burger had ketchup and mayo. No mustered. I also asked for a diet coke and... Read more
Complaint from Thisisque on 27 August 2023 about Jack in the Box.
Raul was so rude i was trying tobpay for my food wit a card and the rest with cash he never told me to pay the cash first he kept saying use yr card first i told him its gonna... Read more
Complaint from Awisdom247 on 22 August 2023 about Jack in the Box.
Ordered through drive thru. 2 loaded wedges am order of churros a large drink and an iced coffee .they asked us to pull around and they'd bring it out .there was another vehicle waiting for their food .an employee brought... Read more
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