While some customers may still be encountering a bad experience, our sentiment meter has detected a -40% decline in complaints about Jack in the Box over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Jack in the Box complaint letter — and send it to their corporate office on your behalf.
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We have received 48 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Jack in the Box through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from notfair on 22 March 2023 about Jack in the Box.
Everytime me or my wife go afther 9pm there is a excuse that they don't have this they only taking credit card. Always something or order is missing something tired of going back and telling them is why iam writing to... Read more
Complaint from MikeOh on 15 January 2023 about Jack in the Box.
My complaint is specifically regarding your store on Hwy 199, across from Wal-Mart. And this not my first disappointing experience at this facility. I have always enjoyed Jack's all meals menus for many years. Also, I have never felt so... Read more
Complaint from Dawntasha on 28 December 2022 about Jack in the Box.
I went to use the wifi this morning and ordered food as a good gesture even tho the wifi is free. So i asked to use the restroom as they are locked with a code. I was told the bathrooms... Read more
Complaint from Ferber on 25 December 2022 about Jack in the Box.
Dither and ignore customer then told me to get out like I'm a wino in their business when asking about coffee part of order. Tough guy at the counter wants to get into it with me and fat broad manager... Read more
Complaint from Hedemanwilliam49@gmail.con on 27 November 2022 about Jack in the Box.
The humberger was cold the fries was cokd Read more
Complaint from 6161593060753170 on 15 November 2022 about Jack in the Box.
Whenever i try to use my gift cards at this location they tell me that they're not activated by Kroger's and i know that they are. Is there a number that i can call to verify the card numbers? Read more
Complaint from Punisher81 on 23 September 2022 about Jack in the Box.
The manager said that the 10 strike out promo was only on the night of and not the following day. So the game was over at 10pm and the promo was valid for 2 hours. What a joke. Read more
Complaint from Rich V on 31 August 2022 about Jack in the Box.
This location has honored the 10 strikeout promotion in the past. I was told that the owner is cheap and doesn’t offer the free Jumbo jack promotion as advertised during Los Angeles Dodgers games. This my neighborhood store. In my... Read more
Complaint from mobydick407@yahoo.com on 06 August 2022 about Jack in the Box.
08-06-2022 10:43:35 am. I go to Jack in the Box all the time, especially on weekends. I don't care for Micky Ds, even though they are closer. Anyway, today I again ordered 3... Read more
Complaint from ogholson on 02 August 2022 about Jack in the Box.
I made an order for twenty-eight dollars and was charged 34.72 Read more
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