Boba drink
Complaint from Flor on 21 November 2023 about Jack in the Box.
Hi, we ordered a Boba drink around 4:11 PM the drink was amazing but the Boba balls were so hard that when we bite down, it hurt my tooth not cooked right Read more
Jack in the Box complaints
Jack in the Box Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -40% decline in complaints about Jack in the Box over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Jack in the Box complaint process
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jack in the Box.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Jack in the Box complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Jack in the Box?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Jack in the Box complaints chart
We have received 48 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jack in the Box complaint statistics
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
62
Total complaints
61
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
62 ratings
How to contact the customer service of Jack in the Box?
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Jack in the Box through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Jack in the Box reviews: (62)
Authentic experiences shared by our community for your benefit.
Horrible Customer Service
Complaint from RBT_m3 on 18 November 2023 about Jack in the Box.
I went to Jack in the box and the doors were locked. The sign said open and I seen workers inside but no one would come to the door. I knocked harder and louder and the workers looked at me... Read more
unfair practice laws
Complaint from juan01botello@gmail.com on 07 November 2023 about Jack in the Box.
i was hired by jack in the box i was orientated for one day in the kitchen and was told for her manager that i need the right pants i said that it will take me a week to... Read more
Food had hair in it and fries were half empty tacos were not right either
Complaint from Robdog1970 on 04 November 2023 about Jack in the Box.
Food had hair in it Fries were old and half empty Tacos were made wrong also Very bad customer service Read more
Public Restroom complaint
Complaint from NikMc on 23 October 2023 about Jack in the Box.
I go to this location often but I've noticed that EVERY time I ask to use the restroom, I'll be in there 45 seconds to a minute and a half before someone comes BANGING on the door and rattling the... Read more
Waited
Complaint from Gloria2011 on 10 October 2023 about Jack in the Box.
Waited 40 min for food to be brought to us infront of the doors. All staff was on phone while we were waiting outside. That is very unacceptable and unprofessional. Employee that took our order was very rude. Read more
Just messed up ion every level
Complaint from Jirdan on 05 October 2023 about Jack in the Box.
I made an order for 2 combos with drinks a number 2 and a 5 and ordered some fried jalapeños and when I pulled up to the window they asked for my card and then they took my card and... Read more
Food tampering
Complaint from DismalNights on 05 October 2023 about Jack in the Box.
I had a mobile order and when I got to the speaker I asked for onions on my tacos. I had to repeat myself on five separate occasions and again at the window and still didn't get onions on my... Read more
Manger was rude and didn't get my food right
Complaint from Tomika on 04 October 2023 about Jack in the Box.
Me and my family went threw the driveway and tried to order our food but she was really being rude so i went inside to place our order and she still was rude ack like she didn't want to take... Read more
Worst fast food meal I've ever had
Complaint from Kootness on 03 October 2023 about Jack in the Box.
Hands down the worst fast food meal I've ever had. Went thru the drive thru, guy taking my order couldn't remember my order (which was easy just one meal, nothing else), when it was finally my turn to pull up... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
How does Complain.biz work?
Media uploaded by our community
