Jack in the Box complaint: Waited

Name: Waited
Item: Jack in the Box
Rating: 1
Author: Gloria

Open 10 Oct 2023 89 views Fast Food / Delivery

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Filed 10 Oct 2023 by Gloria

Waited 40 min for food to be brought to us infront of the doors. All staff was on phone while we were waiting outside. That is very unacceptable and unprofessional. Employee that took our order was very rude.

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Case details

Status: Open
Company: Jack in the Box
Filed: 10 Oct 2023
Rating: 1/5
Desired resolution: We would like a refund and for all the trouble that was caused to us and training for employees and for them to respect customers.
Problem: Waited 40 minutes, rude staff on phones
About: curbside food order

Progress

Filed
Company notified
Company replied
Resolved

10 Oct 2023 Complaint filed and published
10 Oct 2023 Message from Bizzy: we notified Jack in the Box about this complaint.

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