Our sentiment meter has detected that Jack in the Box complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +25%. While some customers might experience challenges with Jack in the Box, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 49 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ashley.montiel@gmail.com on 22 April 2024 about Jack in the Box.
I need to make a complaint regarding my order. That was placed tonight period i've been trying to get a hold of somebody and nobody will answer the phone so I had to come to you. Our whole order was... Read more
Complaint from William Cotti on 09 April 2024 about Jack in the Box.
Driver says left at apt 1 there is no such apt in our building. I'm apt 125 when I called him he was rude as what was he suppose to do. Read more
Complaint from David Reyes on 09 April 2024 about Jack in the Box.
On April 3 I speak to GM about getting hired in the I-10 and Valencia location she told me to bring paperwork that I was hired I came back 2 days after and a manager told me that I wasn't... Read more
Complaint from karathrace3982@gmail.com on 04 April 2024 about Jack in the Box.
This HAD been my local fast food place in Bonsall, CA. I had gone once a week. Recently the front counter has changed and there is NOBODY to greet you, take an order, and accept payment. I walked up to (2) two... Read more
Complaint from awsome23 on 29 March 2024 about Jack in the Box.
11/29/2023 they so rude us they need train this store employees rudeness to us please fix all employees Read more
Complaint from Lock Up Jack... on 15 March 2024 about Jack in the Box.
When I moved out to Denver last month, I was so excited to find out that Jack in the Box was here. I went today with my three-year-old granddaughter and it was the worst experience ever!!! We were in... Read more
Complaint from mottthehoopoe on 14 March 2024 about Jack in the Box.
I intended to order one of the new Jack Pack $5 specials after viewing television advertising for the product. I was informed at the drive-through at 4160 North Mesa, El Paso, Texas today at 12:10 PM that it was available... Read more
Complaint from HTXstudios on 11 March 2024 about Jack in the Box.
Smelled like marijuana in the drive thru and caught kids behind the dumpster smoking while taking my order. I ask cashiers name and she said her name is Shay Smith. This is definitely unacceptable and if something is not done... Read more
Complaint from GLOWdaddy.etsy on 08 March 2024 about Jack in the Box.
On February 21st around 10:40pm I placed an order through the app, redeeming my 60 points for a Free Bacon Ultimate Cheeseburger, at the 3399 East Pacific Coast Highway location in Long Beach, California. I received the order receipt within... Read more
Complaint from ekata on 27 February 2024 about Jack in the Box.
I can't find info about the calories of any items on the Jack in the Box menu. It is extremely important for me as I need to count my daily intake. Read more
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