While some customers may still be encountering a bad experience, our sentiment meter has detected a -40% decline in complaints about Jack in the Box over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Jack in the Box complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 48 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Jack in the Box through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JosephWahler on 21 August 2023 about Jack in the Box.
My complaint as employee working at Jack in the Box like not being allowed to play music, touch own iPhones, drink sodas, etc! All these ridiculous rules that have no purpose to harass and make work conditions less pleasant. Read more
Complaint from Libragirl2351 on 16 August 2023 about Jack in the Box.
Not being open to serve in the am the Jack in the Box on Brentwood Read more
Complaint from Tara and Jeffrey Fox on 28 June 2023 about Jack in the Box.
Ordered food in the app , Payed 27 dollars for cold and hard burgers, the fries were disgusting and I'm not happy and I want my money back because we didn't even eat and I want a refund. Thank you... Read more
Complaint from Leticia on 15 June 2023 about Jack in the Box.
Do you realize how long your mouth tastes after forcing yourself to eat,because you refuse to WALK ALLL. THE WAY BACK TO JACK IN THE BOX FROM THE HOTEL? HELLO? Read more
Complaint from Bonzo61 on 05 June 2023 about Jack in the Box.
I will make this as clear as I can. On 5-29-2023 , I Robert Rondeau jr was at Cherryville plaza to catch a ride home from a job . My truck was at the job site to be used by... Read more
Complaint from willylynch on 31 May 2023 about Jack in the Box.
I purchased two rib eye hamburgers for $8 each. When we arrived at home there was one small piece of white lettuce and one thin strip of onion. That is it. On both sandwiches. EIGHT DOLLAR sandwiches. I worked food... Read more
Complaint from Soraida on 29 May 2023 about Jack in the Box.
There was a long hair on burger Read more
Complaint from Huxter76 on 14 May 2023 about Jack in the Box.
I went thru drive thru ordered kids meal 2 jumbo jacks one wo sauce and order onion rings got home had a double jumbo jack and poppers employee even asked if wanted sauce for rings been trying call 3 days... Read more
Complaint from Sherry Woodruff on 03 May 2023 about Jack in the Box.
Dear Jack's people, what has happened to your breakfast? I have been a customer of Jack's for a few years now. I've always enjoyed the breakfast biscuits and the supreme croissant, but you've changed both. It's really disappointing. You were... Read more
Complaint from Bigrabbit on 17 April 2023 about Jack in the Box.
I went to Jack in the Box today Sunday to claim my free Jumbo Jack with the purchase of a large drink. I brought the newspaper with the baseball box score. Dodgers win plus 10 Strikeouts I also had the... Read more
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