While some customers may still be encountering a bad experience, our sentiment meter has detected a -40% decline in complaints about Jack in the Box over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Jack in the Box? Submit your Jack in the Box complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Jack in the Box complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 48 complaints about Jack in the Box over the last 12 months. The graph below shows a monthly breakdown.
Curious about Jack in the Box's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Jack in the Box. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Jack in the Box through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tinytnt0427 on 26 February 2024 about Jack in the Box.
There was no sausage on either of my Supreme croissant sandwiches I got all the way home with my order before I realized it my wife wasn't very happy with me why should I have to check the order before... Read more
Complaint from Samalove320 on 26 February 2024 about Jack in the Box.
I ordered food. I got an email saying it was delivered. I was sitting outside so I know it wasn’t. I call to try and figure it out the manager tells me he doesn’t know hangs up on me... Read more
Complaint from Kimmyqt on 24 February 2024 about Jack in the Box.
I got double charged and the employee was rude , she should have given me the drink - I ordered a Diet Coke and a shake Read more
Complaint from Makeitrightnow562 on 25 January 2024 about Jack in the Box.
I was at the drive thru intercom and was placing my order. The guy spoke regular English when he asked if he could help me. Then he began to make weird noise. I heard laughter then a woman began to... Read more
Complaint from Pump Daddy on 23 January 2024 about Jack in the Box.
Store 4389 sold me cold food. Read more
Complaint from right on 14 December 2023 about Jack in the Box.
I went to jack and ordered 2 cheese burgers and 2 tacos. I was told to wait in the parking lot. I did, for 20 minutes. A guy came out and gave some people their food. Not me. After another... Read more
Complaint from Jcsuperman on 13 December 2023 about Jack in the Box.
When me and my wife pulled to the drive thru the lady working kept cutting her mic off and she never finished the order. I had to pull up because she completely ignored us. When we pulled up she got... Read more
Complaint from Treatpeoplewithkindness on 09 December 2023 about Jack in the Box.
I ordered online. When I arrived to the restaurant the employee handed me a bag that was very small. I knew the order was not correct because I ordered 10 tacos, breakfast sandwich, onion rings and jalapeño poppers. The bag... Read more
Complaint from Penelope Estrada on 07 December 2023 about Jack in the Box.
Upon entrance there was an awful smell like sewage I mean awful. When I made it to the front counter a young lady tried to assist me, when she was bulldozed and it appeared bullied by the store manager to... Read more
Complaint from JFernandez on 26 November 2023 about Jack in the Box.
I visited store 7264 using the drive thru. I asked before I left since my family and I were in a rush if everything we ordered and paid for is in there. My home is less than 5 minutes... Read more
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