Jack in the Box complaint: Rude drive thru worker

When me and my wife pulled to the drive thru the lady working kept cutting her mic off and she never finished the order. I had to pull up because she completely ignored us. When we pulled up she got the order wrong and when she couldn’t get it right I had to raise my voice so she can hear me. Didn’t want to but she was on her phone not paying attention and then goes to the back and mocks me repeating what I said to her coworkers. It’s unprofessional to talk about your customers thinking we didn’t hear her. When we got our food my wife said you don’t have to mock my husband that was very rude, then she told my wife have a nice day bitch. If you have workers calling customers a bitch when my wife didn’t do nothing but said what was right; whoever was working the drive through was just upset that I had to raise my voice due to her not paying attention and being on her phone. This incident happened on December 13 2023 around 1:30am