Jack in the Box complaint: Messed up order

Name: Messed up order
Item: Jack in the Box
Rating: 1
Author: Craig

Open 29 Aug 2023 90 views Fast Food / Delivery

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Filed 29 Aug 2023 by Craig

I placed my order, I asked for no ketchup or mayo. I only wanted mustered. I get to work and the burger had ketchup and mayo. No mustered. I also asked for a diet coke and got regular. Not the first time the order has been missed up.

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Case details

Status: Open
Company: Jack in the Box
Filed: 29 Aug 2023
Rating: 1/5
Desired resolution: Get my money back. but they didn't give me my recipe.
Problem: Burger made with wrong sauces, wrong drink
About: burger and drink

Progress

Filed
Company notified
Company replied
Resolved

29 Aug 2023 Complaint filed and published
29 Aug 2023 Message from Bizzy: we notified Jack in the Box about this complaint.

See all 68 Jack in the Box complaints

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