While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from deang on 09 December 2021 about InTown Suites.
I have been a guest at this hotel since 2015, paying monthly. During that time I have never been charged a late fee. Whenever I have lost track of a payment date the manager has always called me or sent... Read more
Complaint from David G. on 06 December 2021 about InTown Suites.
i was charged on my card for a non cancellation fee, that i did cancel. i was not provided with an e-mail stating htat the room was cancelled so they charged my card. Read more
Complaint from Smilealways on 01 December 2021 about InTown Suites.
So today which is Dec 1,2021 I walked in office to tun income key cards that I had and didn't turn them in mind u I've been here for 1 year pay my rent ontime even... Read more
Complaint from tasha.collins35@yahoo.com on 28 November 2021 about InTown Suites.
I am extremely unsatisfied with the conditions of my current room. I been here over three months and after receiving my taxes back. I was made to move out of my traditional room to another room with a toilet that... Read more
Complaint from 3G4L3LQ7T on 22 November 2021 about InTown Suites.
The counter guy(Rick) refusing comple my check in..3G4L3LQ7T ..He told me to get out of the office .. in a high tone .. that I don't want you here .... Read more
Complaint from J.cook on 30 October 2021 about InTown Suites.
it happen on oct 10,2021 in room 201 it was early Sunday morning when the window panel was leaking water and the ceiling as well it happen around 7:30ish morning and when I called the Emergency number for maintenance there... Read more
Complaint from CAC on 29 October 2021 about InTown Suites.
I was staying at the Edmond location for close to 7 months and was rushing my last day to leave. They came in twice without knocking or identifying themselves. I left 4 long boxes of comic books in my haste.... Read more
Complaint from Reeses on 28 October 2021 about InTown Suites.
There’s roaches in the bed and on the walls in the cabinet bathroom everywhere and it’s nasty can’t sleep and I’m pregnant I want a refund today Read more
Complaint from Casey batiste on 20 October 2021 about InTown Suites.
They have roaches and smell like mold in here and my daughter have Asthma and I talk to somebody at the front desk yesterday her name is Diana and she told me to come in the morning and she will... Read more
Complaint from Zbe65 on 06 October 2021 about InTown Suites.
Ive been in an upgraded suite at the intown suites in Jackson Ms for a week now and I still do not have a microwave. I have requested from the general manager who works in the office several times for... Read more
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