While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.
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Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Blynbe on 04 October 2021 about InTown Suites.
The hotel is begining to become roach infested, there are roaches everywhere and when I say anything about it they spray roach spray (that doesn't work and makes it worse). I know for a fact 4 other rooms have the... Read more
Complaint from tootsie on 25 September 2021 about InTown Suites.
I’m in a power chair no legs left side paralysis I reserved my room before I got there lady by the name of Rebecca told she has a rom but it’s on the third floor but the elevators was not... Read more
Complaint from Intown on 20 September 2021 about InTown Suites.
On September 20..2021 I pulled up to In Town Suites ready to park. About to back up I noticed a car coming around the curb. I pulled forward to let the car past instead the driver pulled into the space... Read more
Complaint from Columbia81 on 19 September 2021 about InTown Suites.
Sounds of jumping throughout the upper room daily and I mean morning, day and night. We had informed property manager about the issue but there still continue to be loud disturbances from above our room from the upper room over... Read more
Complaint from Grizz on 07 September 2021 about InTown Suites.
I set up a reservation For August 31st around 5 days in advance so I called the number for the reservation on my way up here to make sure that everything was fine they said everything was fine set... Read more
Complaint from Omarstriggles on 04 September 2021 about InTown Suites.
Ac unit leaked water all over room floor and management has nothing but disrespectful things to say and don’t want to get the room livable. Floor is soaked and stink as hell. It’s no way a consumer is supposed to... Read more
Complaint from Jduquenoy on 02 September 2021 about InTown Suites.
We were guests staying at the midvale utah location... The manager or man working at the desk kicked us out for no reason he asked my friend to put her mask up she tried to explain she had a... Read more
Complaint from Ejc77 on 14 August 2021 about InTown Suites.
The staff is super nice however the rooms are not. The pictures online do not depict what the rooms actually look like. I'll pay for the night I stayed but I'd like a partial refund. The floors are dirty, sheets... Read more
Complaint from QueenLibra17 on 12 August 2021 about InTown Suites.
I AM WRITING TO MAKE A COMPLAINT ABOUT THE AFRICAN AMERICAN GIRL IN THE FRONT OFFICE WHO ID IS RICHA1966 WHO WOULDNT GIVE ME HER NAME OR SUPERVISOR INFORMATION. IVE BEEN LIVING AT THIS LOCATION FOR OVER 6 MONTHS PAYING... Read more
Complaint from Deweyevans7 on 07 August 2021 about InTown Suites.
Good afternoon My name is Dewey Evans I am staying at one of your hotels in Houston it is incredibly ridiculous to maintain my sanity at this hotel which I’m staying the reason is I checked in... Read more
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