While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ironworker on 18 February 2021 about InTown Suites.
Intown is horrible they never have housekeeping supposed to be on thursdays, but again they didn't change my sheets or clean. An there rooms are Full of bedbugs....horrible place will make sure to tell everybody to never go to intown... Read more
Complaint from crystalglunt on 14 February 2021 about InTown Suites.
ive been a guest since nov 21 2020 i started noticing water damage in my room kept approaching front desk and nothing. asked to be moved but both managers were out with covid but new manager did nothing about it Read more
Complaint from Reneren on 13 February 2021 about InTown Suites.
I've been here since July 2020 nobody has came to clean room yet . I was told clean day was on Thursday to be told by office manager we only clean when check out. I've tried to get knew linens... Read more
Complaint from Please help on 13 February 2021 about InTown Suites.
Was told at time of checking Thursday was my cleaning day. Been hear 2wk now. Last week no one came to clean. So I asked cleaning lady, and was told I wasn't on her list.went to office and was told... Read more
Complaint from Nadirah Abdullah on 12 February 2021 about InTown Suites.
Hello my Nadirah Abdullah During the last week of January 2021 a lady who worked there kicked me out for no reason what’s so ever. I was there for about 3 weeks and have never in-counted and problem. My weekly... Read more
Complaint from Lcavellem on 11 February 2021 about InTown Suites.
I am in between housing and needed a place to stay for a few months. As a frontline healthcare worker I needed to be close to the hospital and the Jonesboro location was a perfect fit. I also must mention... Read more
Complaint from redjones86 on 11 February 2021 about InTown Suites.
well im disabled and that i been told one thing by one person and another by another person. so i told them i get paid friday and tried to get an advance out of my check but my job does... Read more
Complaint from MarcusH84 on 10 February 2021 about InTown Suites.
I have had an issue with the outlets on the wall none of them work so I cannot use a refrigerator to keep my food cold I cannot plug in most of my electronics and I had to move my... Read more
Complaint from Dns868711 on 10 February 2021 about InTown Suites.
Arrived at my room , key didn't work went to office at 230 pm and there wasn't any manager in the office nor on the premises. Read more
Complaint from Aflowers60 on 08 February 2021 about InTown Suites.
On February 6 we checked into In Town Suites (Oak Village) Arlington Texas and several hours later, received a phone call my mother had a heart attack. We called the emergency phone number listed on the front door of... Read more
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