Giant Food Stores Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Giant Food Stores complaint process

Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Giant Food Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Giant Food Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Giant Food Stores complaints chart

We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.

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Giant Food Stores complaint statistics

Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

198
Total complaints
198
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 198 ratings

Giant Food Stores reviews: (198)

Authentic experiences shared by our community for your benefit.

Pharmacy

Complaint from Burning bush on 17 October 2022 about Giant Food Stores.

help. Long time to get prescriptions sent by physicians or transferred to store. Long waiting time, long lines, pharmacy to small to accommodate clients on a professional and timely basis. Very small space. Inadequate staff, and training, technical support needs... Read more

Comments: 0
Rating:

An employee racially profiling a shopper

Complaint from Jcooke on 11 October 2022 about Giant Food Stores.

In the complaint I'm against an employee named Valerie I went to Giant yesterday and she was very nasty towards me I have an old EBT card so you have to type the numbers in. Now she got involved... Read more

Comments: 0
Rating:

Shopping carts

Complaint from camshaft on 09 October 2022 about Giant Food Stores.

There are very few shopping carts available. Virtually no small carts. Asked employee who stated they we stolen. Customers need carts. Elderly need small carts. You have security cameras. Work with the Lewistown police... Read more

Comments: 0
Rating:

Miss treatment from a manager

Complaint from Nope2222 on 08 October 2022 about Giant Food Stores.

I called my manager to tell her I needed to call off for two days and immediately I was told “ you know you’re not doing very well“ and asked how many days I missed. I have only missed... Read more

Comments: 0
Rating:

faulty card readers

Complaint from GABLER78 on 22 September 2022 about Giant Food Stores.

the card readers at this location cancel my purchases i can drive across town and they work fine this is very this is way out of my way it happens all the time at the wayne ave store fix... Read more

Comments: 0
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Double charged for items on self scan audit

Complaint from Steve Demski on 21 September 2022 about Giant Food Stores.

I normally use the self scanner when I shop, Approximately 2 years ago they performed an audit and said I didn't scan an item and asked if I still wanted it. I replied yes while telling her I'm almost positive... Read more

Comments: 0
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Rude employee

Complaint from Cpq2626@aol.com on 17 August 2022 about Giant Food Stores.

I see this every day the guy trying to clean the parking lot one of the employees Parks his car in the fire zone the gentleman asked him if he can move it so he can clean the lot and... Read more

Comments: 0
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Misinformation

Complaint from loveslife2935 on 09 August 2022 about Giant Food Stores.

I was told by the Self Check Rep that when you accrue 100 points that it can $1 can be redeemed in the future. No expiration was mentioned. Yesterday when I picked up a few things, I went to... Read more

Comments: 0
Rating:

Scan IT

Complaint from Shock DC on 28 July 2022 about Giant Food Stores.

The scan machine has not worked during the entirety of July, and possibly even longer. I no longer recall when I was able to retrieve a Scan IT device in order to shop, and expedite my exit. Unfortunately, this is... Read more

Comments: 0
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Heat

Complaint from Tashasmith99 on 25 July 2022 about Giant Food Stores.

Giant direct has been out of air during a heat wave fir two weeks m highest temp reading 96.8 inside of direct. Read more

Comments: 0
Rating:

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