Giant Food Stores complaint: Misinformation
Filed 9 Aug 2022 by Barbara
I was told by the Self Check Rep that when you accrue 100 points that it can $1 can be redeemed in the future. No expiration was mentioned. Yesterday when I picked up a few things, I went to Customer Service for help to put on my $1 grocery bonus. I was told I only had 52 points, but that was for August. My reward was for July accrual. THEN I was informed I lost them. I know $1 is not a big deal to most, but I feel that I was misinformed as I would’ve redeemed sooner with the right information. Can you load $1 to my card and give me the REAL SCOOP for redemption? Thanks. Barb Seitzinger
Report
Discussion
0 comments
No comments yet. Been through something similar with Giant Food Stores? Start the discussion above.
More Giant Food Stores complaints
View all 202Poor Customer Service
I was thrilled to have a new GIANT store location closer to me. At first opening, brand new store, was…
Rude employee
I see this every day the guy trying to clean the parking lot one of the employees Parks his car…
Scan IT
The scan machine has not worked during the entirety of July, and possibly even longer. I no longer recall when…