Giant Food Stores Complaint Sentiment: Neutral

Our sentiment meter has detected that Giant Food Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Giant Food Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Giant Food Stores complaint process

Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Giant Food Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Giant Food Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Giant Food Stores complaints chart

We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.

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Giant Food Stores complaint statistics

Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

198
Total complaints
198
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 198 ratings

Giant Food Stores reviews: (198)

Authentic experiences shared by our community for your benefit.

Free Turkey problem

Complaint from PMiedema on 14 December 2022 about Giant Food Stores.

I asked the meat guys where the free turkeys were and they showed me. I had the receipt for the free turkey and gave it to the cashier. When she was ready to add the coupon she asked for help... Read more

Comments: 0
Rating:

Gas points not posted to account

Complaint from rebeccareigle on 07 December 2022 about Giant Food Stores.

Dec 2 had a giant pickup order. Started with 296points but had 666 to be added- BUT by Dec 4 it was 508 its still 508!! Called Monday - never talked to anyone -just kept being put on... Read more

Comments: 0
Rating:

Misbehaving

Complaint from Barua on 03 December 2022 about Giant Food Stores.

Today I went to Giant 3480 south Jefferson Street, falls church,Virginia, store780 to make some purchases.After finishing the shopping, I went to the SELE CHECK out to pay, but I was having problems when I went there, so I called... Read more

Comments: 0
Rating:

Never stocked with essential items

Complaint from Homegirl1980 on 19 November 2022 about Giant Food Stores.

Every time I shop at the Giant on Litiz Pike in Lancaster Pa they are ALWAYS OUT OF GALLON JUGS IF WATER. They are very poorly stocked with most items. This Giant is closest to me so it's a convenient... Read more

Comments: 0
Rating:

Refusal to accept E- Gift card

Complaint from Daveh8063 on 27 October 2022 about Giant Food Stores.

I have a Giant Food E Gift card for $100 which I used twice in Giant Food in Prince Frederick location without incident leaving a balance of $ 22 which I tried to use in Giant food in Lusby... Read more

Comments: 1
Rating:

Rude Disrespectful Cashier

Complaint from AAS on 17 October 2022 about Giant Food Stores.

I was in a lane with a Cashier on 101022 around 945-1015pm and I handed cashier my grocery bags prior to being rang up SHE REFUSED TO BAG MY GROCERIES!!!!!! She threw my groceries and the bags to the run-off... Read more

Comments: 0
Rating:

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