Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Closing

Complaint from Asm-96 on 02 February 2021 about Family Dollar.

I’m an employee and. What I don’t understand is why we can’t close when there is a snowstorm and a emergency road restriction yet we’re owned by dollar tree and dollar tree can close but we can’t and we’re... Read more

Comments: 0
Rating:

Rude, no mask, uncooperative employee

Complaint from Steven W on 01 February 2021 about Family Dollar.

At 4 pm today I visited the Family Dollar in Denmark, WI, to load monies onto a PayPal cash card, which I have done many times before, this is a store I visit 5 or 6 times a week. The... Read more

Comments: 0
Rating:

Rude employee

Complaint from OffendedByLiz on 01 February 2021 about Family Dollar.

I live by the store so I go there alot. Numerous times I have been treated rudely by Liz. She treats others rudely also. Once she said do you need a cart? I notice something in your pocket... To which... Read more

Comments: 0
Rating:

Rude Manager

Complaint from Sandy43 on 01 February 2021 about Family Dollar.

The manager stops accepting cash after a certain time and is very rude to customers with cash... She says she doesn't want to have to count her drawer down at closing time. This isn't right. The store is located in... Read more

Comments: 0
Rating:

Masks

Complaint from ANG. on 31 January 2021 about Family Dollar.

Hello, I was in the store at around 10:20am and as I was checking out a white male employee wasn't wearing a mask at all while our encounter. Read more

Comments: 0
Rating:

Rude Employee

Complaint from Csmith79 on 31 January 2021 about Family Dollar.

the assistant manager working the night of 13021 was very loud and rude to his coworker in front of other customers. I found his behavior very unprofessional and inappropriate. Read more

Comments: 0
Rating:

Store closed mid day on Saturday 130

Complaint from hightowerky on 30 January 2021 about Family Dollar.

I ran out to Family Dollar store @ 4126 Taylor Blvd, Louisville, KY on Saturday 13021 around 5:00 pm and the store was closed. There were signs in the window that they didn't have bags customers had to... Read more

Comments: 0
Rating:

My ASM is Trying to Get Me Fired

Complaint from shesapissedone on 30 January 2021 about Family Dollar.

Hello, my name is Glorya Thomas. Employee number 6853167. I'm making a complaint about my ASM, Brigitte Isaacson. Yesterday (012921), she told my holding GM Brandon Lowe, that I wasn't doing recovery, I was always rude to her and that... Read more

Comments: 0
Rating:

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