Drunk cashier tall
Complaint from Tremaine Patrick on 28 January 2021 about Family Dollar.
Line was long wasnt moving Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 243 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1900
Total complaints
1897
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1901 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1900)
Authentic experiences shared by our community for your benefit.
Worker not wear face mask Corona virus white old male 1-27-21 9:58am
Complaint from ALLISON ST 75 on 28 January 2021 about Family Dollar.
Worker refused to put his face mask over mouth and nose. Said mask makes his glasses fog up. I told him he may can stay a live by wearing a mask. I have to weak mask to protect others. Read more
Did not honor sale prices or coupons
Complaint from jeffrey01 on 27 January 2021 about Family Dollar.
This is a new store. I went there to get 3 items that were on sale. (grand opening sale) The detergent I bought was normally 5.25 on sale for $2.95 then a $1.00 off digital coupon . I also bought... Read more
Unprofessional manager
Complaint from Mary78 on 26 January 2021 about Family Dollar.
There is a manger that works for the company her name is Ashley Castillo she has been very unprofessional shes been having sex with the a guy that works for the Maclaines who brings the truck to the store on... Read more
Refund
Complaint from Mz Whatever on 26 January 2021 about Family Dollar.
I bought a vacuum cleaner for my daughter and she tried to return it. They would not issue refund because she needed my card ., she also purchased a different vacuum cleaner. I took to the store for a refund... Read more
Employee harassment
Complaint from Mayjiles on 24 January 2021 about Family Dollar.
One of the employees accused me of stealing embarrassing me in front of everyone right before Christmas this year then yesterday he accused me of taking a cart. And I was taking my bags out of the cart. He followed... Read more
Tasty Attitude
Complaint from donna.thompson11@aol.com on 23 January 2021 about Family Dollar.
The Cashier attitude was ugly and nasty,like she didn't want to be at work, just nasty Read more
Not giving me the proper days to work.
Complaint from 6918440 on 23 January 2021 about Family Dollar.
I started working there on Dec 15 of 2020 when I first worked there she gave me all my hours but now she doesn't care at all. She only allows me to work 2days out of a week. I called... Read more
Rude and ignorant customer service
Complaint from Zeda on 22 January 2021 about Family Dollar.
You have this huge gay man who works there he act really disrespectful. Not only to the customers but to his co-workers as well. He might can snap his fingers in through his hands around with his friends but eventually... Read more
using coupons
Complaint from memomtobe on 21 January 2021 about Family Dollar.
I use coupons on certain items when I get them in my email . I have to print them out because I do not get a newspaper in my area. They are good coupons and come from the actual legit... Read more
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