Our sentiment meter has identified a 100% increase in complaints about Epic Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Epic Games's offerings.
Sentiment data last updated on May 6, 2024
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We have received 31 complaints about Epic Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about Epic Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Epic Games. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Simo on 07 May 2023 about Epic Games.
Since season ten I have had no challenges at all tryed to get help from epic games for them just to keep saying the same thing (ITS YOUR INTERNET) I have told them that my guest account works perfectly on... Read more
Complaint from Prongedwish9 on 18 March 2023 about Epic Games.
My account was suspended due to charges that I did not agree to. Only because it required a card to set up the account. Read more
Complaint from TNE on 07 March 2023 about Epic Games.
When signing in to my Epic game accounts for the first time on a pc i noticed that my information was not me and in German. I have since contacted them them and informed them and asked the to remove... Read more
Complaint from Jonny347 on 26 February 2023 about Epic Games.
I brought settlers 3 played tutorial wich takes 2 hours easy then tried played act 1 and 2 constantly crashed then when I did update game does not launch they gave me two ways to try and fix issue both... Read more
Complaint from Joseffranks on 14 February 2023 about Epic Games.
So whenever I open Fortnite it always has the unreal engine crash error. Pleas fix it. Read more
Complaint from flatshirt1518 on 20 January 2023 about Epic Games.
my 8 year old created an epics game account but forgot to write down the email address that was used to create the account. Obviously as his mum he used my email address for the parent conformation. We have been... Read more
Complaint from orvin29 on 04 January 2023 about Epic Games.
for one month i have been trying to contact a support to recover my account and they denied , they stolen my all account with my all game . my ADVIRSE is never buy game direct from EPIC... Read more
Complaint from Sadbullets4666 on 26 December 2022 about Epic Games.
Need to sign into epic game to activate gift card to redeem. But cannot sign into epic games. It requires a 6 digit code for 2 verification authentication and will not send code so I cannot sign in. Can not... Read more
Complaint from FortniteNoob688 on 17 December 2022 about Epic Games.
we didnt ask for a the thunder shotgun at the start of the season and we ask can you please take it out of the game a replace with a different shotgun in the game so can you do that... Read more
Complaint from Daimarie23 on 15 December 2022 about Epic Games.
I was in a game with my boyfriend and we were in the last four, this team was harassing and abusing the game. They were using the balloons and staying in the air to cheat out of the storm, launching... Read more
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