While Epic Games has made a significant impact in the gaming world, feedback from our community highlights several recurring issues that customers have encountered. Common complaints include account security problems such as hacking and unauthorized access, unjustified bans with no clear appeals process, and customer support being unresponsive or unhelpful. Other issues involve troubles with account recovery and difficulties in changing account details.
To avoid these issues, we strongly advise customers to enable two-factor authentication for added security and regularly update account passwords. If faced with support challenges, document all interactions, including taking screenshots, and escalate the issue with detailed information. Be persistent and follow up regularly to ensure your concerns are addressed.
Do you have a dispute or had a bad customer experience with Epic Games? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Epic Games.
Our sentiment meter has detected that Epic Games complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Epic Games, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 12, 2026
We have received 1 complaints about Epic Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about Epic Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Epic Games. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Epic Games through their own website, you can use their contact form.
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Helpful experiences shared by verified Epic Games customers. Search, discuss and connect with other people in our community.
Complaint from Sadbullets4666 on 26 December 2022 about Epic Games.
Need to sign into epic game to activate gift card to redeem. But cannot sign into epic games. It requires a 6 digit code for 2 verification authentication and will not send code so I cannot sign in. Can not... Read more
Complaint from FortniteNoob688 on 17 December 2022 about Epic Games.
we didnt ask for a the thunder shotgun at the start of the season and we ask can you please take it out of the game a replace with a different shotgun in the game so can you do that... Read more
Complaint from Daimarie23 on 15 December 2022 about Epic Games.
I was in a game with my boyfriend and we were in the last four, this team was harassing and abusing the game. They were using the balloons and staying in the air to cheat out of the storm, launching... Read more
Complaint from MilkDisorder on 22 November 2022 about Epic Games.
This splooge gun is way too overpowered. Its 90% of the reason I get ass raped all the time and lose. I shouldnt have to build so much confidence just to lose it to that damn thing. It pisses me... Read more
Complaint from Loving-Chronic69 YourMajesty0101 on 31 October 2022 about Epic Games.
i had got the driftwalker bundle where you get 2000 v bucks after you do the daily quest . i had got that bundle on the 28th an here it is the 30th an i play every day an i... Read more
Complaint from Dvxzty on 25 October 2022 about Epic Games.
Epic Games [Fortnite], Is refusing to reactivate my fortnite account when i show them proof i am the original creator they are also ignoring all my emails to the creation email aswell. I hope this can fet sorted Read more
Complaint from JDw4rrior on 19 June 2022 about Epic Games.
when you added storm sickness it started to LLLLAAAAAAGGGG Read more
Complaint from pafonso00 on 27 January 2022 about Epic Games.
I got banned from the game RUST. the ban is applied by the third-party company called Epic games, that prevent access to items purchased to uso ingame. This third party company says that i purchased and used cheats, wich is not... Read more
Complaint from bluewolfraven on 21 September 2021 about Epic Games.
I cant redeem my switch card with 2000 vbucks and wildcat bundle its giving me the error 2813-0055 i dont know why Read more
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