Our sentiment meter has identified a 100% increase in complaints about Epic Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Epic Games's offerings.
Sentiment data last updated on May 6, 2024
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We have received 31 complaints about Epic Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about Epic Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Epic Games. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kayyfryy17 on 23 November 2023 about Epic Games.
Epic had banned my account for someone having unauthorised access to my account as I build and sell gaming pcs. But I must of mistakenly left all my account information on there they will. It help me and say they... Read more
Complaint from Shadow24754 on 16 November 2023 about Epic Games.
Can't use the skins I bought with real money because of the new age rating update plus my friends have to Recconect to use voice chat as well I want to be able to use my skins Read more
Complaint from MohamedH on 02 November 2023 about Epic Games.
I forgot my epic games email used to play fortnite 5-6 years ago, and I don't remember if I signed in by email or fortnite generate email for me, so I contact support and I provide everything they asked for,... Read more
Complaint from kebob on 29 October 2023 about Epic Games.
After receiving an error in fortnite which I've put an image below for, I tried to troubleshoot this issue and nothing worked. After this, i contacted epic support just to find my account has been permanently banned, the decision was... Read more
Complaint from Lucas Squalala on 17 October 2023 about Epic Games.
My account was hacked on the 10th of October. As soon as I was hacked, I sent an e-mail to Epic. Since then, they have been telling me ''we can't verify your ownership of the account''. So I have to... Read more
Complaint from stevemckeil on 01 October 2023 about Epic Games.
My Epic Games Account was stolen by a big Data Leak on Epic Games and the hacker sold my Account to a random person on black market in month Jun/Jule 2023. I informed Epic Games Support about my Problemy that the... Read more
Complaint from chicoalive on 26 September 2023 about Epic Games.
I made a purchase on 09/25/2023 at EPIC GAMES BRASIL, with Brazilian IP, within Brazil. I immediately regretted it and tried to request a refund, but I couldn't. I contacted support in order to obtain a refund, but the attendants... Read more
Complaint from Sharkbeastv2 on 25 September 2023 about Epic Games.
My account was hacked because I downloaded a app for Fortnite and they said I violated a term of service and permently banned me on epicgames Read more
Complaint from Poison zack on 10 August 2023 about Epic Games.
Someone has been on my acc some how I didn’t give anyone my details and somehow the gifted someone and spent 1700 Vbucks and I want them banned from Fortnite Read more
Complaint from kave boy mate12 on 06 August 2023 about Epic Games.
Epic games had Mccreamy locker bundle in Fortnite item shop and it was not Mccreamys locker bundle Mccreamys locker bunddle is purple skull trooper and it has party trooper instead so epic lied about it. i thought that purple skull... Read more
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