Epic Games complaint: Epic refuses to refund me.
Filed 26 Sep 2023 by Francisco
I made a purchase on 09/25/2023 at EPIC GAMES BRASIL, with Brazilian IP, within Brazil. I immediately regretted it and tried to request a refund, but I couldn’t. I contacted support in order to obtain a refund, but the attendants were rude and said that EPIC is above Brazilian laws, as here it is law that an online purchase can be regretted by the consumer within 7 days! I am contacting PROCON, because you are not respecting Brazilian laws!
Order ID: A2309260118437777
Cyberpunk 2077 and Phantom Liberty Bundle
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