While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Epic Games over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
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We have received 30 complaints about Epic Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about Epic Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Epic Games. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Epic Games through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from SweetAlexia14 on 10 February 2024 about Epic Games.
She needed an Epic Games account and I tried to create for her one, except when I have done that I have entered a wrong email address. When Epic Games account was created, there is no email verification. I do not... Read more
Complaint from ghosttiggah on 05 February 2024 about Epic Games.
Epic games has an unused email on file which I have no access to. I spoke to support answered all their questions and provided them receipt proof of my access to the account, because I use my PSN account to... Read more
Complaint from br.lazey on 31 January 2024 about Epic Games.
Hi i got banned for VPN/CHEATS/EXPLOITS which i did not do any off them and been perm banned when i speak too epic support they said that their system is accurate when it clearly isnt. i have put time and... Read more
Complaint from ttv.huntthemike on 22 January 2024 about Epic Games.
I was banned for 24 hours on Fortnite without any reason. I reached out to player support and they said to wait it out and I would be able to play again. I complied. After 24 hours I was permanently... Read more
Complaint from Tesco pork pie on 13 January 2024 about Epic Games.
My son has been banned from Fortnite for good, they won't supply us with a reason why, my son has done nothing wrong and is extremely upset for loosing all his hard earned money (plus my money) it's disgusting, he's... Read more
Complaint from D_Bug on 10 December 2023 about Epic Games.
i got my account hacked in september last year and im pretty sure ive spent enough money on it to pay for my sisters college tuition Read more
Complaint from Concon434 on 09 December 2023 about Epic Games.
My Fortnite account was stolen on Tuesday 5th December. I raised a support ticket immediately and have no response. This person is playing on my account and I want it back Read more
Complaint from Hen_18 on 28 November 2023 about Epic Games.
In February this year I lost access to my yahoo email account, this was the email linked to my epic games account so I thought I'd contact their help page to get them to change it for me or remove... Read more
Complaint from jez61 on 28 November 2023 about Epic Games.
i have owned this fortnite account for a long time. and have entirely every proof needed to get the account back. all old receipts on xbox and epic games. all old connected accounts. last year my account was also hacked... Read more
Complaint from Kayyfryy17 on 23 November 2023 about Epic Games.
Epic had banned my account for someone having unauthorised access to my account as I build and sell gaming pcs. But I must of mistakenly left all my account information on there they will. It help me and say they... Read more
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