Complaints about PlayStation

On this page you can see which complaints are submitted about PlayStation.

How to file a PlayStation complaint?

Whatever your complaint about PlayStation is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File PlayStation complaint' button.
2. Describe your complaint in detail, and suggest how PlayStation should resolve it.
3. Submit your complaint directly to PlayStation and mention that you posted your complaint on

Statistics of PlayStation in the category Gaming

10 total complaints
1.3 /10
4 votes

Complaints overview


Complaint from on 13 April 2022 about PlayStation in category Gaming

i attempted to contact Playstation to cancel a yearly membership fee which my son ordered the first year he bought his playstation and kept autorenewing. I tried as soon as I noticed the charge and would have been willing to... Read more

Refund Policy

Complaint from on 08 February 2022 about PlayStation in category Gaming

I pre-ordered a game from Playstation months ago (Life is Strange Remastered 1 and Before the Storm bundle) and it just released 1 week ago; the games are not working as described, due to crashing and poor lighting in-game, and... Read more

Unresolved Issue

Complaint from on 31 October 2021 about PlayStation in category Gaming

Good Morning On 10622021 at 12:03 PM I received an email of Sign-ID change in the middle of streaming. Which booted me off completely. Attempted to sign back on but my password was Incorrect. I contacted PlayStation Support and gave... Read more

Disc drive and error

Complaint from on 21 September 2021 about PlayStation in category Gaming

My sons PlayStation 4 was working fine until one day the disk drive failed. We took it to someone to be worked on and was told we should just replace the PlayStation, it’s not feasible to repair. But in the... Read more