EA Games Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about EA Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering EA Games's offerings.

Sentiment data last updated on April 15, 2024

EA Games complaint process

Do you have a dispute or had a bad customer experience with EA Games? Submit your EA Games complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of EA Games.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional EA Games complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about EA Games?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

EA Games complaints chart

We have received 12 complaints about EA Games over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

EA Games complaint statistics

Curious about EA Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

21
Total complaints
20
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 21 ratings

EA Games customer service FAQ:

Why should I file a complaint about EA Games on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including EA Games. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold EA Games accountable for any issues or problems you may have encountered.

What kinds of complaints can I file about EA Games on Complain.biz?

You can file any kind of complaint related to EA Games, such as issues with game performance, bugs, glitches, billing problems, poor customer service, and any other problems you may have experienced.

What are the most common complaints about EA Games?

According to the data of complaints we received through our platform, some common complaints about EA Games include:

  • Game performance issues: Some customers report that games run slowly or crash frequently.
  • Billing problems: Some customers report unexpected charges, difficulty getting refunds, or difficulty canceling subscriptions.
  • Customer service issues: Some customers report difficulty reaching EA Games' customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Bugs and glitches: Some customers report encountering bugs or glitches that disrupt their gameplay experience.
  • In-game purchases: Some customers report that in-game purchases are too expensive or that the items they receive are not as advertised.

Can I expect compensation or a refund if I file a complaint about EA Games on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. EA Games may offer compensation or refunds as part of their resolution process.

How can I contact EA Games customer service directly?

After submitting your complaint through our platform, it's best to notify EA Games directly. You can contact EA Games customer service by calling +8664195766, by visiting their help section / community, or by reaching out to them through @EAHelp on Twitter.

How to contact the customer service of EA Games?

Below, you will find the contact information for the complaint department of EA Games. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+8664195766
Contact form:

You can contact the customer service of EA Games by calling +8664195766. If you want to reach out to EA Games through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

EA Games reviews: (21)

Authentic experiences shared by our community for your benefit.

Racism

Complaint from Crap on 25 March 2024 about EA Games.

Web developer online TikTok YouTube for EA games states she doesn't hire white people because she doesn't want to do with them. He said she only hires people the same color this is bladen racism. How is it even allowed?... Read more

Comments: 0
Rating:

The Sims 4

Complaint from CommishLawWonder on 09 March 2024 about EA Games.

I was playing the game, I saw a character get flirty with her daughter, I filed a complaint on Answers HQ, and they banned me. I want justice! Their emergency patches are making things worse. Read more

Comments: 0
Rating:

Banned my account

Complaint from IP2 on 09 November 2023 about EA Games.

I am playing golf clash game for long time, i am in top 1000 player in Golf Clash but on Sunday they banned one of my account by even giving me proper reason why they banned my account, I want... Read more

Comments: 0
Rating:

Account Banned

Complaint from Covskyblue on 22 August 2023 about EA Games.

EA banned my account in June 2023. I appealed this as I only go on my laptop to play the SIMS. Unfortunately, I did not have security downloaded on my laptop, and my account was hacked. I raised this with EA... Read more

Comments: 0
Rating:

Can't even get into contact with EA

Complaint from Cristal on 26 July 2023 about EA Games.

Site is messed up that I cannot even get into contact with the company about my issues. They always direct me to a self help site despite already trying those. The live chat feature won't even let you select the... Read more

Comments: 0
Rating:

Bad customer service/super weird game problems

Complaint from 554525 on 17 July 2023 about EA Games.

Wa took the sims 3 off my account about month ago then told me I would have to wait until they fix the problem they closed my case down and didn’t let me know what happened or anything I still... Read more

Comments: 0
Rating:

Suspended unfairly

Complaint from JiggyDieSon on 14 July 2023 about EA Games.

Been playing Fifa for some time now since early 2000s always been loyal to the game.Spent quite a bit of money this year on in game purchases. On 6 July ea suspended copy of email is included. I have contacted... Read more

Comments: 0
Rating:

FIFA Is a great concept with a shit execution

Complaint from Jjj on 13 July 2023 about EA Games.

Where do I fing start. First of all, it seems the devs forgot there’s other game modes than ultimate team. The cash grab of a game mode is so pay to win, and no other game mode really gets an... Read more

Comments: 0
Rating:

My Fifa 23 UT account was hacked then my club was deleted

Complaint from Messi1986010 on 10 May 2023 about EA Games.

Email from EA after raising a formal complaint a few days ago: Hello, My name is Adam, and I’m with EA Help. I received your formal complaint regarding your FIFA account compromise and wanted to reach out. I know the issues can be frustrating.... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?