Epic Games Support
Complaint from temp-330733 on 21 July 2023 about Epic Games.
I’ve been trying to change my email but those useless clowns won’t help me change my email Read more
Epic Games complaints
Epic Games Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Epic Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Epic Games's offerings.
Sentiment data last updated on May 6, 2024
Epic Games complaint process
Do you have a dispute or had a bad customer experience with Epic Games? Submit your Epic Games complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Epic Games.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Epic Games complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Epic Games?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Epic Games complaints chart
We have received 31 complaints about Epic Games over the last 12 months. The graph below shows a monthly breakdown.
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Epic Games complaint statistics
Curious about Epic Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
46
Total complaints
46
Open Complaints
0
Complaints pending
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Complaints resolved
1.5
46 ratings
How to contact the customer service of Epic Games?
Below, you will find the contact information for the complaint department of Epic Games. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Epic Games through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Epic Games reviews: (46)
Authentic experiences shared by our community for your benefit.
Apex gaming
Complaint from ON2ITSTYLES on 16 July 2023 about Epic Games.
My son is a fan of Apex which you guys have developed. Unfortunately your game seems to have issues, or virus that is lingering in your system , we have tried contacting you , in many different ways ... Read more
Broken contract
Complaint from AwesomeCuz on 25 June 2023 about Epic Games.
I purchased the founders pack from Epic games and it clearly stated that when I logged into Save the World portion of the game I would get a daily reward. With their newest update they stopped honoring that part... Read more
scamming players out of there own accounts
Complaint from Facundo alvarez on 24 June 2023 about Epic Games.
Approximately 17 months ago, my Gmail account was compromised, which subsequently resulted in the loss of access to my Epic Games account. Since this incident, I have been engaged in an ongoing battle to reclaim my account. However, despite successfully... Read more
Banned account for no reason
Complaint from HYPE on 13 June 2023 about Epic Games.
I was banned by epic games for absolutely nothing. They stated that I breached their terms of service but wouldn’t tell me what I breached. After reading their TOC I concluded that I did not break any of their rules.... Read more
Epic refuses to give back account
Complaint from Stoobrs on 09 June 2023 about Epic Games.
My account was hacked by Russian. I contacted Epic game’s support and told what happened. They did restrict account but told me to give them proof that it’s mine acc. I did show them all proof and they said you... Read more
i cant play fall guys
Complaint from FlyingAnimal4826 on 29 May 2023 about Epic Games.
Hi Epic I tried to play fall guys a day ago and it gave me the code MD-DL and Sayed it needed to update and it would not let me update it soo I uninstalled it so I can install... Read more
Complaint Regarding Inability to Link to a Different PlayStation Account
Complaint from Gav on 27 May 2023 about Epic Games.
I setup a new Playstation account for my son, then linked his Epic Games account to it. However when trying to login to the Playstation account the verification process would not work. I tried contacting Playstation to solve the verification... Read more
Third partying
Complaint from Alexapugh21 on 16 May 2023 about Epic Games.
When playing Fortnite people are third partying me. The game says it doesn’t allow third partying but it’s happening every time I play. Read more
Randomly Cabined my account
Complaint from anthony89 on 13 May 2023 about Epic Games.
I have been using my epic account for about 10 years or so. One time I let my son use my account while playing fortnite because he wanted to try out one of my new skins. At some point, epic... Read more
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