While some customers may still be encountering a bad experience, our sentiment meter has detected a -56% decline in complaints about Direct Express over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Direct Express? Submit your Direct Express complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Direct Express.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Direct Express complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 123 complaints about Direct Express over the last 12 months. The graph below shows a monthly breakdown.
Curious about Direct Express's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Direct Express. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Direct Express is located at P.O. Box 245998 San Antonio, TX 78224-5998 . You can contact the customer service of Direct Express by calling +18887411115. If you want to reach out to Direct Express through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Unhappyjeff on 26 August 2021 about Direct Express.
This has been going on for over six months. First I stupidity, signed up for this free trail dating site. I immediately cancelled service as it was a three day free trail I noticed I was still charged not for... Read more
Complaint from LadyBlue on 21 August 2021 about Direct Express.
These people have stole over $1000 from me and they're trying to get another $39.99 I resolved this with the company. I got a adjustable bed and mattress from Amazon. It was defeated and I talked with them. Amazon said... Read more
Complaint from lori Jaworowski on 21 August 2021 about Direct Express.
I received my check on direct Express on the 1st actually it was like a little bit before the first because the first fell on I weekend. when I got my card my card was locked I couldn't get no... Read more
Complaint from canadybigdog@aol.com on 17 August 2021 about Direct Express.
a third party billing company took 39.95 out of my acct so i ... Read more
Complaint from Tam2u200 on 14 August 2021 about Direct Express.
I had my card stolen last month (7-13-21)and was not aware of it being gone for two days. In that two days the card was used to steal $358.93 from my account. Since that time I have called nine times... Read more
Complaint from aldzered on 12 August 2021 about Direct Express.
Direct Express stole $200 from this past week Read more
Complaint from B Ray on 11 August 2021 about Direct Express.
I am making a complaint for my brother, against Direct Express; My brother is a senior citizen, legally blind, was robbed of his Direct Express Card, and account cleaned out by the robber. He made a dispute claim ... Read more
Complaint from Kingoroc77 on 10 August 2021 about Direct Express.
My card wouldn't work at the store so I called the number on the back of my card...was on hold for more than an hour and STILL no one answers... three days later and more calls and on hold almost... Read more
Complaint from Nobodynow on 09 August 2021 about Direct Express.
I was on disability so I started collecting my social security at 63 because that was more money. I was under the impression that US DIRECT EXPRESS was set up or a service used by the government. This monty 4:50... Read more
Complaint from Stoneturner on 08 August 2021 about Direct Express.
On 7-31-22 I moved my money off my direct Express card to my bank account later in the month I found out that direct express was trying to pull it off again there for putting ... Read more
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