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Direct Express complaint: No customer service…no one answers number on back of card

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Filed 10 Aug 2021 by Robert

My card wouldn’t work at the store so I called the number on the back of my card…was on hold for more than an hour and STILL no one answers… three days later and more calls and on hold almost an hour every time and still no one answers. I called the social security office and was given 2 more phone numbers to call and the same results… more holding with no one answering. I still have no idea why my card stopped working and to this day (08-09-2021) I’m still trying to get SOMEONE to help me… I need my money… that monthly disability check is all I have to live on !

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  1. Marie Yolette Winfield

    Attend this virtual discussion forum on government waste, fraud and abuse, and the people and organizations that benefit by breaking America. One such outfit is comprised of shell companies and using the clout of well-known corporations like Master Card.
    Find out America's seniors, children, and disable citizens are being ripped off by these companies, beginning with DIRECT EXPRESS Debit Card.

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    DIRECT EXPRESS, which has been tasked with administering, managing, and distributing social security benefit payments, has no business handling government programs. This organization is made by millionaires for millionaires. They do not take this responsibility seriously and do not respect benefit recipients. I
    This outfit must be audited and made to account for its management of the hundreds of millions of dollars it receives monthly on behalf of social security recipients.
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