Complaint: Transaction Dispute

on 07 November 2020 about Direct Express in category Payment Providers

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My complaint:

I called to dispute a $39.99 transaction that I didn’t make. I spoke with a representative that then transferred me to a level two representative only to wait nearly an hour with no one ever picking up the phone.

0 0 vote
Justified complaint?

Suggested solution:

I’d like someone to dispute the transaction for me but I’d rather not be put on hold for almost an hour again.

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