Our sentiment meter has detected that Cebu Pacific Air complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cebu Pacific Air, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 6, 2024
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We have received 15 complaints about Cebu Pacific Air over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cebu Pacific Air's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from ArwinGomez on 02 February 2023 about Cebu Pacific Air.
Hi, I booked a flight today with reference number KGL50Z. I initially booked 2 flights 1 adult and 1 child. When I booked the flight, it was less or cheaper so I decided to book the flight separately. When I... Read more
Complaint from Rossana sampiano on 26 January 2023 about Cebu Pacific Air.
Cebu facific flight 5J19, , December 28 2022, XY0593756981 Read more
Complaint from ZD on 20 January 2023 about Cebu Pacific Air.
My last day for rebooking is 20th of January 2023 to use my travel fund. I was in the middle of booking my flight 10pm AU time when the app crashed. I refreshed the app and reopened, my travel fund... Read more
Complaint from Tin on 20 January 2023 about Cebu Pacific Air.
I tried to explore the rebooking menu on how it works but unexpectedly proceed to rebooking with outstanding amount. I did not pursue the rebooking so i thought the original booking will prevail. So when i checked in, the original... Read more
Complaint from Workman on 16 January 2023 about Cebu Pacific Air.
I bought many tickets with Cebu Pacific and were stuck with them from Covid. Put them all together for 1 flight to Hong Kong almost 1 year ago. Hong Kong still has Covid protocol and Cebu Pacific will not... Read more
Complaint from @doremifausto on 12 January 2023 about Cebu Pacific Air.
Dear CebuPac, My name is Anton Fausto, a 26 year old freelancer with experience in content production, hosting, dj-ing and choreography. I have just started living independently as an adult. Traveling is one of my favorite things to do, it serves... Read more
Complaint from MadAsh on 18 November 2022 about Cebu Pacific Air.
Im asking for assistance for the sitting arrangement.Im having a gard time reaching out to cebu pacific.specially thru chat and no live person i can talk to.they sis dont resolve my question.just a simple request to check our flight seats... Read more
Complaint from Kleeniit on 11 November 2022 about Cebu Pacific Air.
I booked a flight with wrong destination afternoon of November 11,2022 then I realized in the evening that the destination is interchanged. I contacted Cebu pac thru phone but always hanging up then I got connected to chat. But sadly... Read more
Complaint from riabojchow@yahoo.com on 30 October 2022 about Cebu Pacific Air.
My husband check in but then the ground stewardes told that there's no flight 5J 995 just this afternoon. So my husbang call me and i xall the agency which i booked the ticket. They said the flight is ed... Read more
Complaint from JaymarD on 21 September 2022 about Cebu Pacific Air.
I book directly from the website of cebu pacific then proceed with Gcash from the payment option. They Deducted the amount from my account and it was successfully paid. After that I didn't receive any ation on my Gmail that... Read more
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