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Cebu Pacific Air complaint: Unpaid rebooking but did not pursue

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Filed 20 Jan 2023 by Christine

I tried to explore the rebooking menu on how it works but unexpectedly proceed to rebooking with outstanding amount. I did not pursue the rebooking so i thought the original booking will prevail. So when i checked in, the original booking was not honored as the staff says I have a pending payment. How should I pay if I did not pursue the rebooking?

Cebu Pacific Air complaint: Unpaid rebooking but did not pursue
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Discussion

4 comments

  1. jhon

    what did you do? same thing with me

    Reply

  2. Geraldine Licayan

    Having the same issue now. Their website is very deceiving. There wasnt any confirmation asked to pursue booking yet the agent kept telling me that rebooking was sucessfully done.

    Reply

  3. cara

    were you able to find a solution for this?

    Reply

  4. Hahs

    So still it no one hasn't figured it yet what to do with this

    Reply

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