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Cebu Pacific Air complaint: Does not offer grace period for rerouting

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Filed 11 Nov 2022 by Joepeter

I booked a flight with wrong destination afternoon of November 11,2022 then I realized in the evening that the destination is interchanged. I contacted Cebu pac thru phone but always hanging up then I got connected to chat. But sadly they did not reissue another ticket.

I was asking to cancel the flight then issue another ticket and willing to pay the difference but no avail. They just advice me to forfeit the ticket. It is not just.

Cebu Pacific Air complaint: Does not offer grace period for rerouting
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