Our sentiment meter has detected that British Airways complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with British Airways, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
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We have received 3 complaints about British Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about British Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of British Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of British Airways by calling +44203-250-0145. If you want to reach out to British Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Anna Mendham on 20 August 2021 about British Airways.
I arrived for my delayed BA 256 flight from Delhi to London Heathrow LHR. I had all the documentation required but was told that I couldn't check in because my Negative PCR Test, signed by Himachal Pradesh's chief medical... Read more
Complaint from Patrick Akindude on 14 August 2021 about British Airways.
I booked to fly to Lagos on 22 August and return to London on 1st Sept 2021. Due to unforeseen family situation in Nigeria I need to change my return date to 1st October 2021. I went online to BA.com... Read more
Complaint from BMH on 31 July 2021 about British Airways.
A booking was made for a flight to Chennai, India for 2nd January 2021 and a PCR test was carried out on 29th December 2020. this flight was cancelled and a second booking made 14 days later to Hyderabad... Read more
Complaint from Sue Barley on 02 June 2021 about British Airways.
We booked a last minute flight with British Airways to return home from our holiday earlier than planned from Portugal due to an accident in which I sustained a broken rib and was unable to continue with the rest of... Read more
Complaint from Dino65 on 25 March 2021 about British Airways.
I have been calling 0844 4930797 due to my holidays constantly changing to dubai regarding the travel restrictions. I am absolutely horrified to see my phone bill with EE coming out as expensive for waiting to get through to yourselves for... Read more
Complaint from Mutual78 on 09 March 2021 about British Airways.
We booked flights for a family holiday which involved multiple flights which were all cancelled by you because of COVID. We were due to fly out on 11th July 2020 There were multiple flights involved. We have been waiting... Read more
Complaint from Touseef mumtaz on 28 February 2021 about British Airways.
my Name is Touseef Mumtaz; My Cousin booked a flight via his credit card on my behalf on 19-02-2021..(cheapoair) Booking Ref: 70433986 Air line ation : RW4ZYP From ISB to LHR - YYZ (Toronto) Flight No. 260 Aircraft 777 Boeing Date: 21-02-2021 Time: 08:55 am Ticket Cost:... Read more
Complaint from MInicat78 on 21 February 2021 about British Airways.
My husband is trying to get back to the UK because we are moving house on Wednesday 24th February. He has had a negative Covid test. He is not allow to fly because the test is ... IN ITALIAN! Get a... Read more
Complaint from TR4VELER on 23 January 2021 about British Airways.
I took a flight from Rio de Janeiro to Sydney with two stop overs. The trip was divided in three flights. The first one was from Rio to Madrid operated by Iberia Airlines, the second one was from Madrid to... Read more
Complaint from Jacqueline Keenes on 08 October 2020 about British Airways.
The day before travelling from Tolouse to London I was offered the option to upgrade from Economy to Business Class. As I had a lot of work to do the morning I was travelling I decided to take up the... Read more
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